Reference

pol88 Privacy Policy For Your Account

Our Privacy Policy shows what data we collect, why we use it and how you can request changes before opening an account.

Account dataWallet recordsDevice choicesPolicy requests

DANA And QRIS Data In This Policy

pol88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains how we receive and use details you provide when you create an account, verify your phone, sign in, contact support or request a wallet action. A DANA, OVO, GoPay or QRIS reference may be retained so we can match a deposit, investigate

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a status question and check a withdrawal request; we do not need your wallet password for that process. Bank transfer and virtual account records can include a reference, amount and time. Device data may include browser type, operating system, approximate location and security events used to
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protect account access. We may share limited records with payment processors, technology providers or authorities when required by law. Access and eligibility depends on local law, and this policy applies to the services made available in your region. You can ask us about collection, correction, deletion
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or retention through the account support route.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACT PATH

Account Help For Policy Requests

You can raise a Privacy Policy question without sending wallet credentials or a one-time code. Start inside your signed-in account and choose the support route beside the account or cashier area; include the email or phone connected to your account, the subject of your request and any relevant reference. We use those details to locate the right record, while access to the account still depends on local law.

Team online

Account access

If you cannot sign in, use the account support route and describe the failed step. We may ask for a phone verification step before discussing personal data or changing account details.

Wallet records

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the transaction reference rather than a wallet password. We use the reference to trace the matching record.

Privacy request

To ask for access, correction or removal of personal data, submit the request through signed-in support. State the exact data concern so we can assess identity, legal duties and retention.

HANDLING YOUR DATA

How pol88 Handles Device And Wallet Data

We separate account activity from the controls used to protect it, so a policy request can be checked without exposing unrelated records.

Account creation

When you open an account, we collect the details needed to create access and send account notices. Phone verification may be required before we disclose records or approve a requested account change.

Mobile signals

When you move from mobile login to the lobby, we may record browser, operating system, approximate location and security events. These signals help identify unusual access without reading your private wallet password.

Payment references

DANA, OVO, GoPay and QRIS records help us match deposits and status checks. Bank transfer and virtual account references support reconciliation, while full wallet login credentials stay outside our request.

Cookies

Cookies can keep your session active, remember selected settings and help us detect account misuse. You can manage cookie choices through your browser, although some account functions may then require another login.

Retention

We retain account, payment and support records for the period needed for security, disputes, accounting or legal duties. When a record is no longer needed, we remove it or separate it from your account.

Change requests

You may ask to access, correct or remove personal data through signed-in support. We check the request against your account and explain any legal or security reason that prevents immediate completion.

Privacy Policy Answers For Indonesia Accounts

These Privacy Policy answers address the searches we hear most often about account records, mobile access and Indonesian wallet references. If your question concerns a specific DANA, OVO, GoPay, QRIS, bank transfer or virtual account entry, include its reference through signed-in support. We will assess the request under the policy and where local law permits.

It covers data linked to your account, phone verification, sign-in activity, device signals, cookies, support requests and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

We use phone verification to help confirm that an account request comes from you, reduce unauthorised access and check identity before discussing stored records or changing account details.

Yes. The policy covers the mobile path from login to the lobby, including browser type, operating system, approximate location and security events that may be recorded during account access.

Open the signed-in account support route, identify the records you want and provide the connected phone or email. We may verify identity first, then assess access under the policy and local law.

Yes, you can request correction or removal through signed-in support. We review the record, confirm the account connection and explain if security, dispute handling or a legal duty requires continued retention.

We use payment references, amounts and timestamps to match wallet activity, investigate a status question and reconcile an account. We do not ask for your DANA or QRIS password.

Use the support route inside your signed-in account and select a privacy or data request. Include a clear subject and relevant reference, but never send a password or one-time verification code.

pol88 Privacy Policy For Your Account

Account Help For Policy Requests

Account access

Wallet records

Privacy request

How pol88 Handles Device And Wallet Data

Account creation

Mobile signals

Payment references

Cookies

Retention

Change requests

Privacy Policy Answers For Indonesia Accounts

01 What does the pol88 Privacy Policy cover?

02 Why does pol88 collect phone verification data?

03 Does the Privacy Policy cover mobile browsing?

04 How can I request my personal data?

05 Can I ask pol88 to correct or remove data?

06 How are DANA and QRIS records used under this policy?

07 Where should I ask a Privacy Policy question?

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